Oracle AS Portal Diagnostics Agent (PDA) Installation

Portal 9.0.4.x / 10.1.2.x / 10.1.4.x

Assumption: Install PDA on development environment server 172.19.69.184

Overview

The OracleAS Portal Diagnostics Assistant is a tool for gathering information when troubleshooting OracleAS Portal issues. The OracleAS PDA is intended for use by Oracle Portal installers and users who come across issues after installing Portal. The issues can vary from accessing Portal to users getting errors at different levels within Portal. The PDA user can self diagnose the issue by reviewing the results from the PDA output or upload the files to Oracle Support via metalink.

Installation

$ORACLE_HOME environment variable should be set to Oracle Application Server Portal Middle Tire Oracle home directory





Download the scripts from here:

http://www.oracle.com/technology/products/ias/portal/files/pdav4.zip

Put pdav4.zip that you have downloaded on the server and extract it there.

Login to the server using ftp tool like, WinSCP


Create a new folder



Open the folder


Put pdav4.zip file there


Now, we have to extract this file

Login to the server using PuTTY and go the folder you have created

Unzip pdav4.zip


Execute this command to install PDA

pda.csh -schema portal_schema -password portal_password -connect portal_connect -ssoSchema orasso_schema -ssoPassword orasso_password -ssoConnect orasso_connect

 

portal_schema: Portal schema name

portal_password: This is the database password, not the same password you
use it to login Portal Builder

orasso_schema: Single Sign On schema name

orasso_password: Single Sign On database password

To get these passwords there are two approaches:

FIRST

- Open the Oracle Directory manager and login: (This requires a server access)

- username=orcadmin

- password=(during installation of AS this password was asked)

- server= Development server name or IP

- port=probably 389 or 4032

- The Oracle directory manager will open; in there you will have to follow this path:

Entry Management à OraclContext à Products à IAS à cn=IAS Infrastructure database à orclReferenceName=<DBName> à PORTAL/ORASSO

You will find there orclpasswordattribute, this is the database password for each one.

SECOND

Execute these commands

ldapsearch -h Server_name -p 389 -D cn=orcladmin -w pswd -b “cn=IAS Infrastructure Databases,cn=IAS,cn=Products,cn=OracleContext” -s sub “orclResourceName=portal” orclpasswordattribute


ldapsearch -h Server_name -p 389 -D cn=orcladmin -w pswd -b “cn=IAS Infrastructure Databases,cn=IAS,cn=Products,cn=OracleContext” -s sub “orclResourceName=orasso” orclpasswordattribute

This is the command I have executed

./pda.csh -schema portal -password XXXXXX -connect 172.19.69.155:1521:XXX -ssoSchema orasso -ssoPassword XXXXXX -ssoConnect 172.19.69.155:1521:XXX

If you got Permissions Denied error, just give permissions to the current user by executing this command in the PDA_INSTALLATION folder

Chmod 777 *.*

It will take a few minutes, but you should see this message at the end:

Now, PDA reports have been generated.

Open the server using FTP client like WinSCP

Open the folder that contains our PDA files

You will notice two new things:

PDA071122103016.zip file

071122103016 Folder

To view the reports you have to open pda.htm using your browser

The two files are the same, one if you like to open pda.htm remotely from the server and the other one PDA071122103016.zip if you like to open pda.htm from your machine

The directory names have a timestamp format, for example, 030623132344 which means: {year}{month}{day}{hour}{minutes}{seconds} so each time it will be changed

I will try the second option.

Copy the file PDA071122103016.zip and paste it in your desktop for example

Extract PDA071122103016.zip any where

Open the extracted folder, and open pda.htm

Posted on January 21, 2010 at 9:53 am by Sami · Permalink
In: IT, Oracle · Tagged with: , ,

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